Privacy Policy — ZIMBORA!
Last updated: 04/12/2025
This Privacy Policy describes how ZIMBORA! collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Portuguese law.
By using our services, contacting us, or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The data controller responsible for your personal information is:
ZIMBORA!
Rua Serpa Pinto, nº14
7520-241 Sines
Portugal
Email: info@zimbora.shop
2. Personal Data We Collect
We may collect and process the following categories of personal data:
| Data Type | Examples | Collected When |
|---|---|---|
| Identity Information | Name, surname | Making a purchase, contacting us |
| Contact Information | Email address, phone number | Contact forms, communication, orders |
| Transaction Data | Payment status, purchased items | In-store purchases and reservations |
| Technical Data | IP address, browser type, visit duration | When visiting our website |
| Optional Data | Any data voluntarily provided | Email, forms, messaging |
ZIMBORA! does not store or process bank card details through the website. Payments are made exclusively in-store or via bank transfer.
3. How We Use Your Information
We process data only for legitimate purposes, including:
- Managing orders and customer service
- Responding to inquiries and support requests
- Record keeping for legal, tax, and accounting requirements
- Improving our services and website functionality
- Sending updates you have explicitly opted into
We will not use your data for marketing without your explicit consent.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Performance of a contract (e.g., your purchase or reservation)
- Compliance with legal obligations
- Legitimate interests (business operations and customer communication)
- Consent (for optional communications or data sharing)
You may withdraw your consent at any time by contacting us at info@zimbora.shop.
5. Data Sharing and Third Parties
We do not sell, rent, or trade personal data.
Your data may only be shared with:
- Service providers (e.g., email systems, hosting providers)
- Legal and regulatory authorities when required
- Accountants or auditors for compliance obligations
All third parties operate under GDPR-compliant terms.
6. Data Storage and Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Personal data will only be retained for as long as necessary to fulfill the purposes for which it was collected, or as legally required.
7. Your Rights Under GDPR
You have the right to request:
- Access to your personal data
- Correction of inaccurate or incomplete data
- Deletion of your data (“right to be forgotten”)
- Restriction of processing
- Data portability (receive your data in a standardized format)
- Objection to certain types of processing
- Withdrawal of consent at any time
To exercise your rights, contact us at: info@zimbora.shop
We may request proof of identity before fulfilling a request.
8. Cookies & Tracking (If Site Uses Them)
Our website may use cookies to improve user experience, analyze traffic, or remember preferences.
You can refuse cookies through your browser settings; however, some functionality may be limited.
If you want, I can provide a dedicated “Cookie Policy” section depending on what your website uses.
9. Data Transfers Outside the EU
We do not intentionally transfer personal data outside the European Union.
If future transfers are required, they will only occur with adequate protection and GDPR compliance.
10. Changes to This Policy
We may update this Privacy Policy at any time. The most recent version will always be available on our website with the “Last updated” date displayed above.
11. Contact Information
For questions, concerns, or data requests, contact:
info@zimbora.shop
ZIMBORA! — Rua Serpa Pinto, nº14, 7520-241 Sines, Portugal